Right of rescission

Instructions on Withdrawal & Withdrawal Form

Consumers are entitled to a right of withdrawal according to the following provisions, where a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed:

 

 A. Instructions on Withdrawal

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period will expire after fourteen days from the day on which you, or a third party other than the carrier and indicated by you, acquires physical possession of the last good.

To exercise the right of withdrawal, you must inform us (Juliane Heise,Butterblumensteig 13, 12623 Berlin, Germany, Email: info@spreeberrycreative.com) of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post, fax, or email). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

 

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

 

Exclusion or Premature Expiry of the Right of Withdrawal

The right of withdrawal does not apply to contracts for the supply of goods which are not prefabricated and the production of which is an individual choice or decision by the consumer or which are clearly personalized.

The right of withdrawal expires prematurely in the case of contracts for the supply of sealed audio or video recordings or sealed computer software, if the seal has been removed after delivery.

 

B. Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract.)

To:

Juliane Heise
Butterblumensteig 13
12623 Berlin
Germany
Email: info@spreeberrycreative.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)

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Ordered on (*) ____________ / received on (*) __________________

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Name of consumer(s)

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Address of consumer(s)

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Signature of consumer(s) (only if this form is notified on paper)

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Date

(*) Delete as appropriate.